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Going to Eleven
Late last Friday night, there was a nationwide Internet crash. The entire Internet. Or so the folks at Time Warner Cable technical support would have us believe. I was up late that night, and had the computer on. Sometime between midnight and 12:30 am Pacific time, my Internet connection went down. After having no luck resetting the modem and the wireless router, I called my Internet Service Provider, Time Warner Cable. After waiting on hold for nearly thirty minutes, the tech support person got on the line. I told her the problem, and she said that there had been a nationwide Internet outage a few minutes earlier. She said that the outage "affects all companies" providing Internet service, and that her office was being barraged by phone calls. I hung up the phone, in mild shock.
My first thought was, terrorist cyber attack. So I immediately switched on the tv news networks. Nothing. Then I took a deep breath and started to think about this critically: (1) If the Internet had gone down nationwide, this would be all over the news networks within a few minutes. (2) How on Earth would the Time Warner tech support person know whether other ISPs were affected? (3) Why would other ISPs be affected? Each ISP has its own set of wires and servers. (4) If there was indeed a nationwide Internet outage, why would it stop at the border? It is, after all, the World Wide Web. I started to become suspicious, and decided to call again.
On the next call, I received the same message from a different Time Warner rep. This time, she added that, apparently, there was "a satellite problem." Ok, that makes suspicious item number (5): What on Earth do satellites have to do with the Internet, which is a set of wires, servers, and other terrestrial physical elements connecting a bunch of computers?
I never did see a thing about this on the news. Due to the hour, most people have no idea it even happened. So, was there really a nationwide Internet crash last Friday night? Is it being covered up as part of a grand conspiracy? Or is this the single most creative excuse in the history of corporate ass-covering?